PRIVACY POLICY

Website Privacy Policy

 

Last modified: February 26, 2024

 

1. Introduction

 

Contract Llama, LLC, a Colorado limited liability company, (the “Company”, “we”, “us”, or “our”) respects your privacy, and we are committed to protecting it through our compliance with this policy.

 

This privacy policy (“Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit the website: contractllama.com ("Website"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

 

This Privacy Policy applies to information we collect:

 

• On this Website.

 

• In email, text, and other electronic messages between you and this Website.

 

• The goods services we provide to our clients

 

• Personal Information we collect from our legal colleagues in the course of them representing parties in opposition to our clients;

 

• Personal Information we collect when you interact with service providers we work with to offer, provide, and improve our Website and services to our clients.

 

• Our marketing activities; and

 

• Any offline business interactions you may have with us.

 

( collectively, “Services”)

 

 

It does not apply to information collected by:

 

• The Company offline or through any other means, including on any other website operated by the Company or any third party.

 

• Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

 

Please review this Privacy Policy [AF1] and our Terms of Use [AF2] prior to further use of the Website. By using this Website, you agree to the terms of this Privacy Policy and our Terms of Use. If you do not agree with our policies and practices, please do not use our Website. If you still have any questions or concerns, please contact us at: info@contractllama.com

 

This Privacy Policy is expressly incorporated into our Terms of Use.

 

This Privacy Policy may be updated or revised from time to time. We may do so, at any time and without notice (except to the extent required by law), by posting the revised version on this Website. We suggest that you review this Privacy Policy periodically for any such changes.

 

Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

 

2. Minors Under the Age of 18 

Our Services are not intended for or directed to minors, and we do not knowingly collect Personal Information from minors. If you are under 16 (or the age of majority where you live), please do not use the Services or send us any information without our express consent (which we will only grant after we’ve received verifiable consent from your parent or guardian). If we become aware that a minor has provided us with Personal Information without compliant consent under applicable law, we will take steps to comply with any applicable legal requirement related to such information.
 

3. Information We Collect About You and How We Collect It 

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We minimize the collection of personally identifiable information to the least amount required to complete a particular transaction. We collect several types of information from and about users of our Website, including information:

 

• About an individual that could reasonably be used to identify or contact that individual such as: your first and last names, email address, and phone number ("personal information").

• That is about you but individually does not identify you, such as Internet Protocol (IP) address.

• That is non-personally identifiable including: data about your internet connection, the identity of your Internet Service Provider (ISP), the name and version of your operating system, the name and version of your web browser, the “referring” site from which you initially arrived at our Website, the date and time of your visit, and the pages you visit on our Website.

 

We collect this information:

 

• Directly from you when you provide it to us.

• Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies. Please review our Cookie Notice [AF3] for more information on this.

• From third parties, for example, our business partners or third-party sign-on partners (such as Google or Facebook).

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A. Information You Voluntarily Provide to Us 

 

The information we collect on or through our Website includes:

 

• Information that you provide by filling in forms on the Website. We may also ask you for information when you report a problem with the Website.

• Records and copies of your correspondence (including email addresses) if you contact us.

• You also may provide information for us to publish or display (“post”) on public Site areas or transmit to other Service users or third parties, including our social media pages and Service review websites (collectively, “User Contributions”). For example, we maintain official pages on third-party social media platforms such as Facebook, Instagram, LinkedIn, and X. You submit User Contributions for posting and transmission to others at your own risk. Although you may set certain privacy settings for User Contributions by logging into your account profile on the applicable website, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of any Site or social media platform users with whom you choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions. We strongly advise that you avoid posting or sharing confidential, financial, or other sensitive information like your Social Security number, bank account number, credit card number, phone number, home or mailing address, or email address when posting to a social media platform. Any posts that you make on our official social media pages (including posts that contain pictures, comments, suggestions, opinions, complaints, or information) are publicly available to others who visit those pages, as well as the companies operating the platforms on which they appear. You are subject to those platforms’ privacy practices and policies and their terms of use. In order to better understand your rights and obligations with regard to these interactions, please refer to the privacy notices for the social media platforms you are visiting.

 

B. Information We Collect Through Automatic Data Collection Technologies 

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As you navigate through and interact with the Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

 

• Details of your visits to the Website, including: traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.

• Information about your computer and internet connection, including your IP address, operating system, and browser type.

 

The information we collect automatically is statistical data and does not include personal information. It helps us to improve the Website and to deliver a better and more personalized service, including by enabling us to:

 

• Estimate our audience size and usage patterns.

• Store information about your preferences, allowing us to customize the Website according to your individual interests.

• Speed up your searches.

• Recognize you when you return to the Website.
   

 

5. How We Use Your Information

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We use information that we collect about you or that you provide to us, including any personal information:

 

• To present the Website and its contents to you.

• To provide you with information, products, or Services that you request from us.

• To fulfill any other purpose for which you provide it.

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• To notify you about changes to the Website or any products or Services we offer or provide through it.

• To allow you to access and participate in interactive features on the Website.

• In any other way we may describe when you provide the information.

• For any other purpose with your consent.

• Improve our marketing and client relationships and experiences.  

• Protect our Services, employees, operations, or any other person or business.

• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• Complying generally with all laws and applicable statutory requirements. 

• For any other purpose with your consent.

 

 

6. Retention Policy

 

The time periods for which we retain information we collect depend on the purposes for which we use it. The Company will keep your information for as long as you are a registered subscriber or user of our Website or for as long as we have a business purpose to do so and, thereafter, for no longer than is required or permitted by law.

 

7. Disclosure of Your Information

 

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

 

We may disclose personal information that we collect, or you provide as described in this Privacy Policy:

 

• To our subsidiaries and affiliates.

• To contractors, service providers, and other third parties we use to support our business.

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.

• To fulfill the purpose for which you provide it.

• For any other purpose disclosed by us when you provide the information.

• With your consent.

• We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

• To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

 

8. Choices About How We Use and Disclose Your Information 

 

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

 

A. Tracking Technologies and Advertising

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You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.

 

B. Offers From the Company 

 

If you do not wish to have your email address used by the Company to promote our own or third parties' products or Services, you can opt-out by unsubscribing using the link at the bottom of any such email from us, or by sending us an email stating your request to info@contractllama.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt-out does not apply to information provided to the Company as a result of a service experience, your email inquiries regarding this policy, or other transactions.

 

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

 

9. Accessing and Correcting Your Information

 

You may request updating, correction or deletion of your personal information you provided to the Company by contacting us directly. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

 

10. Right to Delete 

 

You may have the right to request that we delete any of your Personal Information we are Processing.

 

 

11. Right to Withdraw Consent 

 

You may have the right to withdraw your consent from us Processing your Personal Information. This may limit our ability to provide you with our Services, act on your behalf or engage with you as you would like. Once we receive your request and confirm your identity (see Request Verification), we will inform you of the implications of such withdrawal. Any withdrawal of consent will apply thereafter and not to information handling practices that have been previously undertaken based on prior consent.

 

12. Right to Limit the Processing of Sensitive Personal information 

 

Contract Llama’s Processing of Sensitive Personal Information falls into one of limited business purposes.  We do not share Sensitive Personal Information for any other purpose.

 

13. Right to Opt Out of Certain Information Handling Practices, including Sale or Sharing of Your Personal Information and Processing for Targeted Advertising or Profiling

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You may have the right to opt out of the disclosure of Personal Information to third parties which is not reasonably necessary for the purposes for which it was collected or as otherwise required by law or of having your Personal Information shared or sold. If you are 16 or older, you have the right to direct us to not sell your Personal Information at any time. You may also have the right to opt out of the Processing of the Personal Information for purposes of targeted advertising or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. Contract Lama does not sell, share, or disclose your Personal Information with third-parties for targeted advertising. Nor do we profile your Personal Information.

 

14.  Data Security

 

We have implemented commercially reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure, including [limiting [jp4] access, two-factor authentication, SSL technologies, regular backups, and HTTPS. All information you provide to us is stored on secure servers behind firewalls.]

 

The safety and security of your information also depends on you. You can help protect your computer or mobile device by keeping it up to date/patched as well as running antivirus programs to protect your online browsing. The safety and security of your information also depends on you.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

 

15. United States State Law Requirements 

 

A. Some state privacy laws, such as the California Consumer Privacy Act (“CCPA”),

 

This Supplemental California Privacy Notice only applies to our processing of personal information that is subject to the CCPA. The CCPA specifies that natural persons who are California residents have the right to know what categories of personal information the Company has collected about them and whether we have disclosed or sold that personal information for a business purpose (e.g., to a service provider) in the preceding twelve (12) months.

 

For purposes of the CCPA, the Company does not “sell” (as that term is defined in the CCPA) personal information, nor do we have actual knowledge of any “sale” of personal information of minors under sixteen (16) years of age.

 

Categories of personal information we may collect about you:

 [AF1]Link

 [AF2]Link

 [AF3]Link

 [jp4]List whatever you’re doing. If we know what FBM is doing that would help.

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We may also collect other personal information outside of these categories instances where you interact with us in person, online, or by phone or mail in the context of:

 

• Receiving help through our customer support channels;

• Participation in customer surveys or contests; and

• Facilitation in the delivery of our Services and to respond to your inquiries.

 

You have the right not to receive discriminatory treatment from us for exercising the privacy rights granted by the CCPA.

 

16. Verifiable Consumer Requests

 

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. In order to verify your request, we will ask you to provide your name, email address, and certain other pieces of identifying information. Once you have submitted this information and any necessary supporting documentation, we will confirm the information by reviewing it against our records. To designate an authorized agent, please contact us as set forth below.

 

17. Changes to Our Privacy Policy 

 

It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you by email to the specified in your account and through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes. By continuing to access or use the Site or the Services after those changes become effective, you agree to be bound by the revised policy.

 

18. Consent to Personal Information Transfer 

 

Contract Llama is based in the United States. We may Process the Information we collect in a country outside your own, with different privacy laws that may or may not be as comprehensive as your own.

 

If you are located outside the United States and choose to use the Services, please note that we transfer information, including Personal Information, to the United States. By submitting your Personal Information or using our Services, you consent to this Processing.

 

We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your Personal Information.

 

19. Non-Discrimination 

 

We will not discriminate against you for exercising any of your rights. Unless permitted by law, we will not:

 

• Deny you goods or services.

 

• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

 

• Provide you a different level or quality of goods or services.

 

• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

 

 

20. Disclaimer 

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The Website contains links to other websites. When you link to another website, you leave our Website, which means that this Privacy Policy will no longer apply. When you link to another website, you are subject to the privacy policy of that website.

 

21. Contact Information  

 

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

 

Email: Info@contractllama.com

 

Notices may be sent to:

 

Contract Llama, LLC

3900 E. Mexico Avenue, Ste 300

Denver, Colorado 80210

 

If you need to access this Notice in an alternative format due to having a disability, please contact 720-446-9680.

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